Privacy policy

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

The person responsible for the processing of your personal data will be Josep Maria Claverol Areny, individual entrepreneur (self-employed) with NIF: 78074945L, and address at Passeig del Vall 5, Tremp (25620) - Lleida.

The individual (self-employed) entrepreneur, Josep Maria Claverol Areny (hereinafter "HOSTAL LA CANONJA" or "HOSTAL") is responsible for the processing of personal data. If you require any special attention to resolve any issue, you can contact by email: [email protected] and [email protected], or by phone 973 65 05 58.

FOR WHAT PURPOSE IS YOUR PERSONAL DATA PROCESSED?

At HOSTAL LA CANONJA we can process your personal data collected for the following purposes:

1. Contact: manage the data of the users who contact HOSTAL LA CANONJA through the contact form that HOSTAL has made available to them.
Likewise, the data will be processed in order to manage the queries that the user sends through the channels enabled for this purpose on our website.

2. Provision of hosting services: manage the data of the users who make reservations on our website, through the booking engine, the contact form or the telephone contact.

3. Commercial, advertising and / or informative communication: if your express consent is obtained, the data of the users who, through our website, have given us their data for this purpose, will be managed.

The processed data comes from:

- Data provided by users through the contact form enabled for this purpose.

- Data derived from the provision of the service: indirectly, by deriving from the provision of the service itself and the maintenance of this activity. Navigation data through the website would be included in this category.

- Data obtained from marketing studies.

- Data provided by users through the booking engine or telephone contact.

- Data provided by users through the newsletter.

- Data provided by users through social networks and other channels.

Depending on the service and navigation, the data you were dealing with would be grouped into the following categories:

- Identification data: name, surname, identity documents, postal address, email, telephone number ...).

- Commercial information data: interests in certain sections of our website.

- Service purchase data made by the user.

WHAT IS THE LEGAL LEGITIMATION FOR THE PROCESSING OF YOUR DATA?

The legitimacy for the treatment of the data is determined by the complete and complete fulfillment of the provision of the contracted hosting services and, where appropriate, by the authorization conferred by the owner in relation to the purpose for which the data has been provided. .

We make use of your data by:

- Respond to your requests.

- Provide the contracted services.

- Send commercial information, advertising and / or information expressly required by the user.

FOR HOW LONG DO WE KEEP YOUR DATA?

The period of conservation of the personal data provided will be the necessary to comply with the purposes for which they have been collected and, specifically, in the case of provision of hospitality services, for the time necessary to comply with the provision and , in the case of sending informative, commercial and / or advertising communications, as long as the owner does not deny the authorization given for this purpose.

In any case, the conservation period will be extended for as long as it is necessary to comply with legal obligations or face eventual responsibilities.

Subsequently, the data will be deleted in accordance with the provisions of the data protection regulations, which implies its blocking, being available only at the request of judges and courts, the Public Prosecutor's Office or the competent Public Administrations during the limitation period of the actions that could be derived and, after this time, their complete elimination.

TO WHOM CAN YOUR DATA BE COMMUNICATED?

The data provided may only be communicated to third parties if required by the correct and complete provision of the service, and in those cases in which it is mandatory for compliance with legal obligations. In no case will they be used for purposes other than those authorized, except in cases where the communication is legally imposed.

WHAT ARE YOUR DUTIES?

1. Access: Consisting of the right to obtain from HOSTAL LA CANONJA, confirmation of whether your personal data is being processed and under what terms and conditions.

2. Rectification: Consisting of the right to modify inaccurate personal data.

3. Deletion: Consisting of the right to obtain the elimination of personal data from databases HOSTAL LA CANONJA when, among other cases, the data is no longer necessary to fulfill the purposes for which they were collected.

4. Opposition: Consisting of the right to oppose the treatment carried out by HOSTAL LA CANONJA, in certain circumstances or for certain purposes. In that case we would stop processing your data. They could only be processed for legitimately compelling reasons or for defense against possible claims.

5. Portability: Consisting of the right of the owner of the data to have them provided on a suitable and sufficient physical medium to be transmitted to another person in charge.

6. Limitation: Consisting of the right of the owner of the data to request the limitation of the treatment, so that the corresponding treatment operations will not be applied to their data. In this case, you will be informed that the data will only be kept for the exercise or defense of claims as provided in the General Data Protection Regulations.

Interested parties may exercise their rights by sending an email to [email protected] or [email protected], or in writing to Josep Maria Claverol Areny - HOSTAL LA CANONJA, Paseo del Valle 5, Tremp (25620) - Lleida, always providing a photocopy of your ID or identification document, expressly stating which right is exercised and under what terms.

In the event of any violation of their rights or when satisfaction has not been obtained in the exercise request, the interested parties may inform the Spanish Agency for Data Protection.